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For Password Issues
Change Password and/or Unlock NT Account:
https://www.lsuhsc.edu/changepassword/
For other issues, contact The LSUHSC
Help Desk:
504-568-HELP(4357) Open 24/7
For
Problems with your Account and/or Computer
Contact LSUHSC School of Dentistry Computer Services @
We are
located in the Clinic Building on the 5th floor, Room 5312, and we are
open Monday - Friday 8:00 am to 5:00 pm
Tips,
Tricks, and Reminders
Computer Usage Policy: LSUHSC
CM-42
| “Use
of the IT infrastructure (School internet) must be consistent with
the instructional, research, public service, patient care, and
administrative goals of LSUHSC and for the express purpose of
conducting business related to one’s job duties. Network usage should
be for school use only.” |
No Streaming Video or Audio (Internet Radio, News, etc...)
No gaming or music downloading
No stock trading or commercial work
No continuous personal web surfing (including but not limited to
Facebook and Myspace)
Try to maintain work related usage of the Internet
Consequences can be severeLogging onto a computer here
consists of 3 components
User
ID: mtiger
(example)
Password: xxxxxxXX
Domain: lsumc-master
Password rules:
- passwords expire every 35 days
- 8 or more characters
- must start with a letter and
contain at least one upper case (A-Z), lower case (a-z) and digits (0-9)
- cannot reuse any of your last 13
passwords
E-mail
Microsoft Outlook is our email
client. The following attachments are prohibited: .zip, .exe, .com,
.mdb, etc
When off-campus, access email via Web Access, or Citrix
If
you
have having problems “replying” to messages in web email please make
sure that
you add webmail.lsuhsc.edu to your pop-up blocker allowed list.
if
you are using Microsoft Internet Explorer
for Windows XP:
on the toolbar menu tools
-> pop-up blocker -> pop up blocker settings... add
this site: webmail.lsuhsc.edu
if
you are
using Firefox
for Windows:
on the
toolbar menu tools -> options... -> Web
Features (button) -> Allowed Sites (button) add this
site: webmail.lsuhsc.edu
Citrix:
LSUHSC
terminal server. Use the Icon on the Desktop or go to https://intranet.lsuhsc.edu/citrix.htm
This will also allow you to access Axium, Clinical Package, Network
Drives,
Do not “X” out of Citrix, instead click START, LOGOFF Important
Note:
Many LSUHSC intranet web sites will require you to use your username
as:
Username = lsumc-master\username
Network
Drives: (available while on the school network)
M: O: T: X:
U: DRIVES under the desktop icon
“My computer”
M: A school-wide drive used for
course materials. This drive is being replaced with Moodle.
O: Your own personal storage drive. Only you
have access and it follows you to any network computer you log into.
T: Your Departmental drive. Everyone in the
Department to which you belong will have access.
X: A junk transfer save drive, anyone in the
school has access to this drive to read and save. It is purged
every 60 days or so, so do not keep anything in there for long.
U: School public data drive. School
information, pictures, forms etc... Not everyone can save to this drive.
Flash
portable USB drives (Pen Drives, Thumb Drives, and Keychain
Drives)
USB flash drives and/or hard drives can be very convenient for carrying
data back and forth from home. If your documents are not saved on
a network drive or a portable drive and your computer's hard drive goes
out, there may be no way to recover those files.
We highly recommend a 2 GB flash drive or bigger.
Log Off
every computer you use!!!
Your account id and password identifies who you are. If someone
performs actions under your account, you are held liable.
HIPPA
(Health Insurance Portability and Accountability Act of 1996)
http://www.lsuhsc.edu/hcsd/hipaa/
Guarantee security and privacy of patient’s health information
Microsoft’s
Campus Agreement
Students and faculty are entitled to a personal copy of Office/Windows
available from the Bookstore for a discounted fee for the CD. |
