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LSUSD Computer
Services - Network Information
For
Password Issues
Change Password and/or
Unlock NT Account:
https://www.lsuhsc.edu/changepassword/
For other issues,
contact The one of the Help Desks:
LSUSD Help Desk: 504-941-8217 Open M-F 8am-5pm
LSUHSC Help Desk: 504-568-HELP(4357)
Open 24/7
For
Problems with your Account and/or
Computer
Contact LSUHSC School of
Dentistry Computer Services
Clinic Building,
5th floor, Room 5312
504-941-8271 or email ds-cserve@lsuhsc.edu
Monday-Friday, 8:00
a.m. - 5:00 p.m.
Tips,
Tricks, and Reminders
Computer Usage
Policy: LSUHSC CM-42
| “Use of the IT
infrastructure (School internet) must be
consistent with the instructional, research,
public service, patient care, and administrative
goals of LSUHSC and for the express purpose of
conducting business related to one’s job duties.
Network usage should be for school use
only.” | No Streaming Video
or Audio (Internet Radio, News, etc...)
No
gaming or music downloading
No stock trading or
commercial work
No continuous personal web
surfing (including but not limited to Facebook and
Myspace)
Try to maintain work related
usage of the Internet
Consequences can be
severe
Logging onto a
computer here consists of 3 components
User ID: mtiger
(example) Password: xxxxxxXX Domain:
lsumc-master Password rules:
- passwords expire every 35 days
- 8 or more characters
- must start with a letter and contain at
least one upper case (A-Z), lower case (a-z) and
digits (0-9)
- cannot reuse any of your last 13 passwords
E-mail
Microsoft
Outlook is our email client. The following
attachments are prohibited: .zip, .exe, .com,
.mdb, etc
When off-campus, access email via
Web Access, or Citrix
If you have
having problems “replying” to messages in web
email please make sure that you add
webmail.lsuhsc.edu to your pop-up blocker allowed
list.
If you are
using Microsoft Internet Explorer for Windows
XP:
on the toolbar menu tools -> pop-up
blocker -> pop up blocker settings... add this
site: webmail.lsuhsc.edu
If you are
using Firefox for Windows:
on the toolbar menu
tools -> options... -> Web Features (button)
-> Allowed Sites (button) add this
site: webmail.lsuhsc.edu
Citrix:
LSUHSC terminal
server. Use the Icon on the Desktop or go to https://citrixweb.lsuhsc.edu/
This
will also allow you to access Axium, Clinical
Package, Network Drives, Do not “X” out of
Citrix, instead click START, LOGOFF Important
Note:
Many LSUHSC intranet web sites
will require you to use your username as:
Username = lsumc-master\username
Network Drives:
(available while on the school
network)
M: O:
T: X:
U: DRIVES
under the desktop icon “My computer”
M: A
school-wide drive used for course materials. This
drive is being replaced with
Moodle.
O: Your
own personal storage drive. Only you have access
and it follows you to any network computer you log
into.
T: Your
Departmental drive. Everyone in the
Department to which you belong will have
access.
X: A
junk transfer save drive, anyone in the school has
access to this drive to read and save. It is
purged every 60 days or so, so do not keep
anything in there for long.
U:
School public data drive.
School information, pictures, forms etc... Not
everyone can save to this drive.
Flash portable
USB drives (Pen Drives, Thumb Drives, and
Keychain Drives)
USB flash drives and/or hard
drives can be very convenient for carrying data
back and forth from home. If your documents
are not saved on a network drive or a portable
drive and your computer's hard drive goes out,
there may be no way to recover those files.
We
highly recommend a 2 GB flash drive or bigger.
Log Off every
computer you use!!!
Your account id and
password identifies who you are. If someone
performs actions under your account, you are held
liable.
HIPPA (Health
Insurance Portability and Accountability Act of
1996)
http://www.lsuhospitals.org/hipaa/
Guarantee
security and privacy of patient’s health
information
Microsoft’s
Campus Agreement
Students and faculty
are entitled to a personal copy of Office/Windows
available from the Bookstore for a discounted fee
for the CD. | 
